"I don't have RAID configuration (2 differnent drives 2TB and 6TB). Hi KrisM, Thank you very much for providing that information and the SSU report. 6TB disk is encrypted by BitLocker so the is no information in file Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs"įile included. No I dont have because I use default driver from Microsoft. I don't have RAID configuration (2 differnent drives 2TB and 6TB).
I've tested on new instalation of Windows 10 (clear system) and problem reveal after install RST drivers. After install during reboot drives stop and start.
I've installed drivers from mainboad manufacturer (Gigabyte) and Intel. In this case when I use default SATA/AHCI drivers from Microsoft there is no problemĪfter install RST drivers. Yes, I used drives in my old computer and it was fine, no problem. Yes a computer is new, buy it around 1 month ago Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs": If by any chance you have a RAID configuration on your machine, please provide the RAID report: You mention "AHCI mode, No RAID", so, just to confirm, currently, there is no existing working RAID configuration on your computer then?
Were the SATA hard drives working fine before?ĭid you make any recent hardware/software changes that might cause this problem?ĭoes the problem happen at home or in the work environment? In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system: KrisM, Thank you for posting in the Intel® Communities Support.